I am not able to make a reservation or my code is not working, what do I do?
AnswerIf you are attempting to reserve in a restricted area that requires an access code, you must get that from your cottage rental agency, it will be a combination of letters and numbers. The cottage rental agency is the only one that can disseminate that access code. It should have the most recent year in the access code or you are using a previous code no longer assigned.
I can not locate my email confirmation, what can I do?
AnswerYou can go to the My Reservation page on CabanaMan.com and following the instructions get a copy of all your upcoming reservations. You must have access to the email address used to make the reservation.
It says sold out, is that really possible, could you be sold out?
AnswerReservations do open in January and the peak weeks do fill up quickly, our inventory is live and accurate. You are always welcome to try the adjacent pavilion, it may still have availability. If you are lucky, you are trying to make a reservation for the next season and, as already mentioned, we do not start taking reservation for the new season until sometime in January. We work hard to try to accommodate as many as many families as we can.
I just got to the beach and I cannot find my chairs, what do I do?
AnswerTime of day does matter, we will pick up the reserve tags around 3:30 PM each day in order to prepare them for the following day. If you arrive and you are not able to locate your chairs, we will help. Locate a beach attendant walking, call the beach hut @850.231.5046 or you can locate one of the two beach huts in the center of town (in the Coleman Pavilion and Below Bud and Alley's). All that to say, if you have a reservation and are not sure where you should be, feel free to find a spot for your things, anyone needing a break can take seat in an empty chair, and we will get it all worked out. Make sure to check both front and back rows, if you reserved a back row spot but there was space on the front row, you may have gotten lucky, please check that row. Keep in mind that sets for particular pavilion will be setup on both the East and West side of that pavilion so be sure to check both sides.
What time are the chairs out and ready in the morning and what time are they removed?
AnswerWeather permitting, they aim to have the beach fully setup by 9AM. During peak season, we will start breaking down unused equipment around 4PM and will have everything put away by 6PM. Off Peak season, we will start picking unused equipment just before 4PM and the beach is cleared by 5PM.
I have left some items at the beach or I have lost some items, who can I contact?
AnswerThe beach guys will try to safeguard items that are valuable when removing the chairs. If you are missing a wallet, camera, or something similar, please give the beach hut a call @ 850.231.5046. You can also visit the beach hut in person. Seaside Security will also locate missing items and safeguard them and they can be contacted at the following numbers: Town Center: 850.231.6177 and for the rest of town: 850.231.5057. Cabana man is never responsible for anyone's personal effects left behind.
I have infant, can I use an infant tent with my setup?
AnswerSmall infant tents are generally fine as long as they are not blocking anyone's view. Most infant tents are small enough to not be an issue but to be certain, or if your tent seems to be larger than most, please feel free to reach out to the beach hut @850.231.5046 and discuss the make and model...they will be able to answer.
Are you guys open for Christmas?
AnswerAs much as we love the beach, we do close for a few months. We are open from March 1st - November 30th. We do open for advance reservations sometime in January, generally mid-January.
Does Cabana Man offer bonfires or campfires?
AnswerUnfortunately, we do not; however, this is who you need to reach out to...if you are interested: https://seasidefl.com/stay/bonfires/